Acceptance

By using ANDORVA's services, you agree to these terms. If you don't agree, please don't use the platform.

Eligibility

ANDORVA's services are intended for individuals aged 18 and above located in cities we currently serve.

Services

ANDORVA provides at-home collection kits, hyperlocal sample pickup, lab diagnostics, digital reports, and online specialist consultations. Diagnostics are performed at NABL-accredited partner labs.

Medical disclaimer

Reports and consultations are for informational and educational purposes. They do not constitute a final medical diagnosis. Always consult a qualified physician for clinical decisions.

Payments & refunds

Payments are processed via secure third-party gateways. Refunds are available per our refund policy — typically before pickup is initiated.

User obligations

You agree to provide accurate information, follow collection instructions, and not misuse the platform.

Liability

ANDORVA's liability is limited to the amount you paid for the specific service in question. We are not liable for indirect or consequential damages.

Changes

We may update these terms from time to time. Material changes will be communicated via email or in-app notification.